Refund policy

Returns or Exchanges

Due to the nature of digital downloads, and that they can not be physically returned, there are no refunds, no exchanges, and no cancellations. Please get in touch if you have any issues with an order and I will be happy to help you.

Please review the product pages and ask any questions about the product before purchasing so that you can find out if the product has the features that you are looking for.

Personal Use Policy

Welcome to Muffs Merino. We’re delighted to share our exclusive dye recipes with you for personal use. While we encourage you to explore your creativity and share your results with our community, please respect our craft by not distributing or reselling these recipes. If you have any questions, we’re always excited to hear from you.

You can always contact us for any questions at muffsmerino@gmail.com.